Meeting the challenge of Tertiary Education

We support tertiary institutions in unlocking value from technology to maximise learning and research outcomes.

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Tertiary institutions are adopting modern technologies to deliver quality learning outcomes for students, undertake industry-leading research and help administrative staff work more efficiently and improve the overall experience for students and faculty.

Complexities

Australia’s tertiary education sector is under significant strain, driven by a combination of funding pressures, competitive dynamics, and the changing nature of work. Here's a closer look at the key challenges:

  • Declining public funding: Universities are increasingly relying on tuition fees and commercial income as government contributions fail to keep pace with operational costs. This financial strain limits the ability to invest in research, teaching quality, and student services.

  • Changing Government policy: Beginning in 2025, the Australian government will enforce a cap of 270,000 new international student commencements across higher education, limiting their enrolment growth and reducing a key source of revenue.

  • Increased competition for international students: As one of Australia's largest education exports, international enrolments have long been a financial mainstay. However, global competition and geopolitical shifts have intensified the fight for overseas students, making long-term growth less predictable.

  • Outdated infrastructure: Many institutions are burdened with aging physical and digital infrastructure, which can hinder the delivery of modern, flexible learning experiences and slow the adoption of innovative education models.

  • The need to adapt to a rapidly evolving job market: With industries being reshaped by automation, AI, and sustainability imperatives, universities must align their offerings with the skills employers demand. This requires more agile course development, stronger industry partnerships, and a focus on lifelong learning.

  • These pressures have been compounded by the lingering effects of the pandemic, which exposed the sector's reliance on traditional delivery models and physical campuses.

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How technology can help

To tackle these challenges, the sector is leaning on cloud computing, data analytics, and AI.

  • Cloud platforms offer scalable, cost-effective environments for remote learning and administration.
  • Data analytics provide deep insights into student engagement, dropout risks, and institutional performance.
  • AI enhances student support through intelligent chatbots, streamlines administrative processes, and enables personalised learning pathways that adapt to individual needs.

Together, these technologies are helping universities become more agile, student-centric, and financially sustainable in a changing educational landscape.

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Case Study

University: Cloud Capability Uplift

UNSW partnered with DigiRen to shift from firefighting to future-focused cloud delivery, introducing a product-centric approach that drastically improved deployment speed, user experience, and platform team productivity.

x20
Faster Deployments
90%
Less Engineering Load
4 new
Products Released
View more results
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Specialists

Anthony Hadfield

Consulting Director

Anthony is passionate about leveraging technology to drive business value, he has spent over a decade specialising in designing modern technology deals and selecting solutions for digital transformation. Anthony's focus is on integrating business, technical and commercial aspects to ensure organisations maximise their technology investments.

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