Privacy Policy

Overview

‍

This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, online or offline, including through our website, our services or our software (Services). In this Privacy Policy we, us or our means Digital Renewal Pty Ltd ACN 634670027.

‍

This Privacy Policy has been developed in accordance with the requirements of the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

‍

Personal information

‍

The types of personal information we may collect about you include:

‍

·      your name;

·      your contact details, including email address, mailing address, street address and/or telephone number;

·      details of your role and the business you work for;

·      details of products and services we have provided to you and/or that you have enquired about, and our response to you (including for any support        requests);

·      your signature where you sign a document with us;

·      any personal information within the data you share with us;

·      payment details;

·      your preferences and/or opinions;

·      information you provide to us through customer surveys;

·      browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries        and/or browsing behaviour;

·      information about your access and use of our Services, including through the use of Internet cookies, your communications with our Services, the        type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;

·      additional personal information that you provide to us, directly or indirectly, through your use of our Services, associated applications, associated        social media platforms and/or accounts from which you permit us to collect information; and

·      any other personal information requested by us and/or provided by you or a third party.

We may collect these types of personal information directly from you or from third parties.

‍

Collection and use of personal information

‍

We may collect, hold, use and disclose personal information for the following purposes:

‍

·      to enable you to access and use our Services, and any associated applications;

·      to contact and communicate with you;

·      for internal record keeping, administrative purposes, invoicing and billing purposes;

·      for analytics, market research and business development, including to operate and improve ourServices, and any associated applications;

·      to run promotions or offer additional benefits to you;

·      for advertising and marketing, including to send you promotional information about our products and services and information that we consider may        be of interest to you;

·      to comply with our legal obligations and resolve any disputes that we may have; and

·      if you have applied for employment with us; to consider your employment application.

‍

Disclosure of personal information to third parties

‍

We may disclose personal information to:

‍

·      third party service providers for the purpose of enabling them to assist us in providing ourServices to you, including (without limitation) IT service        providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising        providers and professional advisors;

·      our employees, contractors and/or related entities;

·      our existing or potential agents or business partners;

·      anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;

·      credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;

·      courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal        proceedings, or in order to establish, exercise or defend our legal rights;

·      third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may        include parties located, or that store data, outside of Australia; and

·      third parties to collect and process data. This may include parties that store data outside ofAustralia.

Where the disclosure of your personal information is solely subject to Australian privacy laws, you acknowledge that some third parties may not be regulated by the Privacy Act and the Australian Privacy Principles in the Privacy Act and if any such third party engages in any act or practice that contravenes the Australian PrivacyPrinciples, it would not be accountable under the Privacy Act and you will not be able to seek redress under the Privacy Act.

How we treat personal information that is also sensitive information

‍

Sensitive information is a sub-set of personal information that is given a higher level of protection under the Australian Privacy Principles. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation, sexual practices or sex life, criminal records, health information or biometric information.

Provided you consent, your sensitive information may only be used and disclosed for purposes relating to the primary purpose for which the sensitive information was collected.

Sensitive information may also be used or disclosed if required or authorised by law.

Our commitment to you

‍

Your personal information will:

‍

·      be processed lawfully, fairly and in a transparent manner by us;

·      only be collected for the specific purposes we have identified in the ‘collection and use of personal information’ clause above and personal        information will not be further processed in a manner that is incompatible with the purposes we have identified;

·      be collected in a way that is adequate, relevant and limited to what is necessary in relation to the purpose for which the personal information is        processed;

·      be kept up to date, where it is possible and within our control to do so (please let us know if you would like us to correct any of your personal        information);

·      be kept in a form which permits us to identify you, but only for so long as necessary for the purposes for which the personal information was        collected;

·      be processed securely and in a way that protects against unauthorised or unlawful processing and against accidental loss, destruction or damage.

‍

Your rights and controlling your personal information

‍

Your choice: Please read this Privacy Policy carefully. By providing personal information to us, you acknowledge that you have read our Privacy Policy and that it sets out how we collect, hold, use and disclose your personal information.

‍

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

‍

Anonymity: Where practicable we will give you the option of not identifying yourself or using a pseudonym in your dealings with us.

‍

Unsubscribing: To object to processing for direct marketing/unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

‍

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to promptly correct any information found to be inaccurate, incomplete, misleading or out of date.

‍

Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take in response to your complaint. You also have the right to contact the relevant authority in the country in which you are based.

‍

Storage and security

‍

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

‍

We cannot guarantee the security of any information that is transmitted to or by us over the Internet.The transmission and exchange of information is carried out at your own risk.Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

‍

Cookies and web beacons

‍

We may use cookies on our Services from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

‍

We may use web beacons on our Services from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

‍

We may use GoogleAnalytics to collect and process data. To find out how Google uses data when you use third party websites or applications, please see http://www.google.com/policies/privacy/partners/ or any other URL Google may use from time to time.

‍

Links to other websites

‍

Our Services may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.

‍

Amendments

‍

We may, at any time and at our discretion, vary this Privacy Policy. We will notify you if we amendthis Privacy Policy, by contacting you through the contact details you have provided to us. Any amended Privacy Policy is effective once we notify you of the change.

‍

For any questions or notices, please contact our Business Manager.

‍

‍